Privacy Policy

We may update or change this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and revising the “Effective Date” above. Your continued use of the Services after any update constitutes your acceptance of the then-effective Privacy Policy. We encourage you to review this page periodically.

We obtain information about you through your interaction with CCA and, in limited cases, through third parties. The types of personal information we may collect include:

We use the information we collect to operate, maintain, and improve our Services, and to serve you and our community. Specific uses include:

• Creating and managing your CCA account and membership.
• Sending you the newsletters, event notifications, and club updates you have subscribed to or opted in to receive. You may unsubscribe at any time by following the instructions in any such communication or by contacting us directly.
• Responding to your inquiries and support requests.
• Processing donations and providing donation receipts.
• Tracking and analyzing usage trends to improve our website and community services.
• Protecting the rights, safety, and property of CCA, our community members, and others.
• Verifying your identity and preventing fraud or other unlawful activity.
• Complying with applicable laws, regulations, and legal processes.
• Any other purpose disclosed to you when you provide the information.

If you opt out of promotional or newsletter communications, we may still send you transactional messages necessary to administer your account, such as password-reset emails or membership confirmations.

CCA does not sell your personal information. We may share your information only in the following circumstances:

• Service providers: With contractors and third-party vendors who support our operations (e.g., e-mail delivery, payment processing, website hosting), who are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it.
• Legal compliance: To comply with any court order, law, or legal process, including to respond to a government or regulatory request.
• Rights and safety: When we believe disclosure is necessary to protect the rights, property, or safety of CCA, our members, or the public.
• Organizational transfers: In connection with a merger, restructuring, or transfer of CCA assets, where personal information held by CCA may be among the assets transferred.
• With your consent: For any other purpose with your express permission.

We may share non-personally identifiable, aggregated information (such as overall site usage statistics) with partners, funders, or the public without restriction.

Crossroads Community Association documents its community programs, events, and club activities through photography and videography. By participating in CCA events, club activities, or other in-person programs, or by using features of the Services that allow you to submit photos or media, you acknowledge that images and video recordings in which you appear may be captured.

CCA may use such photographs and video recordings for non-commercial community-benefit purposes, including:

• Our website, community gallery, and digital publications.
• CCA’s official social media accounts and online communications.
• Grant applications, community reports, and fundraising materials.

CCA does not profit from the use of any individual’s likeness and will not sell or license images or recordings to commercial third parties for advertising purposes.

If you do not wish to be photographed or recorded at a CCA event, please notify the event organizer at the time of the event. If you have a concern about a specific image or video that has already been published, you may submit a removal request by emailing crossroadsassociation.detroit@gmail.com. CCA will review all removal requests and make good-faith efforts to accommodate them where reasonable. However, CCA retains the right to keep published photos and videos that were captured in a community or public setting, and removal is not guaranteed.

Note: The full terms governing participation in CCA activities, including media consent, may also be addressed in our Terms of Service.

You may review, update, or correct your personal information at any time by logging into your account or by contacting us at crossroadsassociation.detroit@gmail.com. We will make commercially reasonable efforts to honor such requests in a timely manner.

Our Services may contain links to third-party websites, including partner organizations, city agencies, and social media platforms. CCA is not responsible for the privacy practices or content of those sites. Once you leave our Services via a link, this Privacy Policy no longer applies. We encourage you to read the privacy policy of any third-party site you visit.

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not submit any personal information through our Services. If we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. Parents or guardians who believe their child may have submitted personal information to us should contact us immediately at crossroadsassociation.detroit@gmail.com.

We take reasonable administrative, technical, and physical measures to protect the personal information you provide against accidental loss and unauthorized access, use, alteration, and disclosure. If you have created an account, you are responsible for keeping your password confidential and for any activity that occurs under your account.

Unfortunately, no method of transmitting or storing information over the internet is completely secure. While we do our best to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy or security measures contained in the Services.

Some web browsers offer a “Do Not Track” signal that communicates your preference not to be tracked across websites. Our Services currently do not alter their data collection and use practices in response to “Do Not Track” signals.

If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us: